FAQ for Foreign Clients Working with an Architect in Sicily

Buying, renovating or building a home in Sicily can be a very rewarding decision, but it can also feel unfamiliar if you are not used to Italian procedures, local planning rules, technical documents, construction methods or professional appointments.

This FAQ is written for international clients who are looking for clear, practical answers before appointing an architect in Sicily. It explains how the process works, what an architect can do, how fees are structured, which checks matter before buying, and how a project can be managed when you live abroad.

The aim is simple: to help you replace assumptions with evidence, understand responsibilities from the beginning, and move forward with a professional method.

The role of an architect in Italy

In Italy, an architect is a regulated professional who can design, coordinate and, where appropriate, sign architectural projects and planning submissions. In a residential project, the architect may help from the earliest feasibility stage through to concept design, planning applications, detailed design, contractor selection, site supervision and handover. The exact role depends on the appointment, so it should always be defined in writing before the work starts.

These figures have different responsibilities. An architect leads the architectural design and can coordinate the overall project. An engineer is usually required for structural or specialist technical design. A geometra or surveyor may support surveys, cadastral matters or technical procedures, depending on the scope. A contractor executes the works and has a commercial interest in the construction contract. A notary formalises the property transaction. A lawyer advises on legal risks and contracts. For a foreign client, the most important point is not to confuse these roles: each one protects a different part of the process.

Because architectural services and planning submissions in Italy require qualified professionals. A registered architect has completed the required education, passed the professional examination and is enrolled with the relevant professional order. This matters because the client is relying not only on design ability, but also on professional responsibility, technical competence and the legal capacity to act within the Italian system.

 It is not legally required, but it is highly advisable for international clients. Official documents and communications with Italian authorities are in Italian, while your decisions, budget, priorities and concerns may be discussed in English. An English-speaking architect helps bridge that gap, translating not just language but also procedure, expectations and professional culture.

Not for every minor activity, but for most meaningful renovations you will need a qualified technical professional. Layout changes, structural works, façade works, system upgrades, protected buildings, changes of use, extensions, demolition and reconstruction, pools or formal permit procedures usually require professional involvement. The safest approach is to check the required route before starting, not after the works have begun.

Architect fees, scope and written appointments

There is no single standard fee that applies to every project. Fees depend on the scope of services, complexity, estimated construction value, professional responsibilities, level of detail, project phase and the consultants involved. Some services can be fixed fee, some may be phase-based, some may be linked to the construction value, and some additional or advisory services may be time-based. What matters most is that the fee is connected to a clear written scope.

A clear proposal should identify the property, the client, the professional, the objective of the appointment, the phases of work, the deliverables, the services included, the services excluded, the consultants required, the fee for each phase, payment milestones, expenses, taxes or contributions where applicable, expected decision points, variation rules and what happens if the project is suspended or interrupted. A fee is not only a price; it is a map of responsibilities.

Do not compare only the final number. Compare the scope. Ask whether each proposal includes feasibility, document review, planning strategy, concept design, permit submission, detailed drawings, bill of quantities, contractor tender support, site supervision, project management, reports, revisions and final documentation. A lower fee may simply mean that important services are excluded or not described. The safest proposal is usually the clearest one, not automatically the cheapest one.

Because a responsible project begins before design. Existing documents must be checked, the property must be understood, constraints must be mapped, the likely permit route must be identified, the brief must be tested against budget and the right consultants may need to be involved. This early work reduces the risk of producing attractive drawings that later prove difficult, expensive or impossible to approve.

A building project in Italy can involve different areas of responsibility: architecture, structure, systems, energy performance, safety, geology, cadastral matters, landscape or heritage constraints, legal issues and taxation. A good project team is not bureaucracy for its own sake. It protects the client from technical, legal, structural and construction risks. The architect can coordinate these inputs, but specialist responsibilities should remain with the appropriate qualified professionals.

Changes are normal when they are managed at the right time. However, a variation can require new drawings, new calculations, updated documents, consultant coordination, revised costs, revised timelines or even a new permit submission. For this reason, the appointment should explain how variations are agreed, priced and authorised. Written clarity protects both the client and the project.

If a project stops before completion, the fee should normally reflect the work already carried out, the phases completed, the documents produced, the consultants coordinated, the meetings held, the obligations already assumed and the terms of the professional agreement. This is why a written appointment is important: it avoids ambiguity and recognises that professional work has value even if the building works do not proceed.

 

A clear written agreement is the best way to prevent disputes. In Italy, professional fees should be made clear in writing, including the scope and cost items. If an agreement is unclear and a dispute arises, legal or professional parameters may become relevant, but the best protection is to define the scope, fees, exclusions and variation rules from the beginning.

Before buying a property in Sicily

Yes. In many cases, this is the safest moment to involve an architect. Before you make an offer, pay a deposit or sign a preliminary agreement, an architect can help you understand what needs to be checked: planning legitimacy, Catasto consistency, constraints, access, utilities, visible technical risks, renovation potential, possible permit routes and realistic budget implications.

Because a property can be beautiful and still be technically or legally problematic. Older houses, rural buildings, coastal properties and historic-centre properties may have document gaps, unauthorised changes, constraints, access issues or unrealistic renovation assumptions. Early technical advice helps you understand what the property can legally and realistically become before you are financially committed.

At minimum, the document review should help answer four questions: what exactly is being sold, whether the property is legitimate in planning terms, whether constraints affect what you can do, and whether access and utilities are deliverable. Useful documents may include cadastral records, authorised plans, previous permits, ownership/title information, constraint information, certificates, surveys and utility/access evidence. The exact list depends on the property.

No. This is one of the most important points foreign buyers must understand. The Catasto is mainly a fiscal and identification system. It describes and identifies property for taxation and registration purposes, but it does not by itself prove planning or building legality. A property can appear in the Catasto and still include works that were never properly authorised.

Stato legittimo means the legally recognised condition of the building from a planning and building point of view. In practice, it means checking whether what exists today corresponds to what was authorised over time. This may involve original permits, later amendments, regularisation documents, historic evidence and the current state of the property.

Yes. An initial remote review can be useful if you have a listing, photographs, location, floor plans or available documents. For a serious decision, however, remote information may need to be followed by a site visit, document request or feasibility review. The goal is to identify risks early and decide whether the property deserves deeper investigation.

The most common risks include relying on verbal reassurance, confusing Catasto with planning legality, underestimating constraints, assuming rural access or utilities are simple, ignoring structural condition, trusting rough renovation costs too early, and buying before understanding the permit route. These risks are manageable when they are checked before commitment.

Building permits, constraints and technical feasibility

The correct procedure depends on the type of works, the existing legitimate status and any constraints affecting the property. Common routes include CILA, SCIA and Permesso di Costruire. Some projects may also require landscape, heritage, seismic, hydrogeological or other specialist approvals. The permit route is not a formality; it shapes the design strategy, timing, risk and budget.

In simple terms, CILA is usually connected with contained works where the law allows a simplified notice procedure; SCIA is often used for broader scopes with stronger technical accountability; Permesso di Costruire is typically required for major works such as new builds, significant transformations or demolition and reconstruction. The correct route must always be verified for the specific property, municipality and scope.

Many can, but not always in the way the buyer imagines. The permitted scope depends on zoning, legitimate status, structural condition, constraints, landscape or heritage protection, coastal rules, hydrogeological risk, access, services and local planning regulations. A feasibility study clarifies the boundary between desire and what is actually approvable.

Yes, if the land is suitable and the planning rules allow it. Before buying land, it is essential to check zoning, buildability, setbacks, constraints, legal access, utilities, topography, seismic requirements and the permit route. A plot with a beautiful view is not automatically a buildable plot.

Possibly, but external works often need careful checking, especially in countryside, coastal, landscape-protected or historic settings. Pools, pergolas, terraces, retaining walls, paving and outdoor kitchens may trigger planning, landscape or other authorisations. These elements should be considered early, not added casually at the end.

It depends on the type of irregularity, when it was created, where the property is located, what constraints apply and whether regularisation is legally possible. Some issues may be minor; others can affect the purchase, permit route, budget or even the possibility of carrying out the intended project. The important point is to identify the issue before buying or before designing around an assumption.

Renovation, new homes and project management from abroad

Yes. Many foreign clients need a local professional who can coordinate the process in Sicily while they remain abroad. This may include document checks, consultant coordination, design development, permits, contractor selection, site visits, reports, budget review and decision tracking. Remote management works best when communication, responsibilities and reporting are structured from the beginning.

Your main point of contact is Max Strano. Bureau69 Architects is an independent architecture practice led by Max, working with a trusted network of external consultants when specialist input is required. This gives the client one clear architectural reference while keeping the project supported by the right professionals.

A typical appointment may include pre-purchase advice, feasibility study, concept design, developed design, planning application, detailed design, consultant coordination, tender support, contractor selection, site supervision, project management support, completion checks and handover documentation. Not every project needs every phase, so the scope should be tailored to the property and client.

The communication method should be agreed at the beginning. Depending on the project, updates may include emails, online calls, written notes, site photographs, meeting summaries, reports, budget updates, drawing issues, decision logs and change registers. Clear communication is part of the service, especially when the client is not in Sicily.

Yes, when included in the appointment. This may involve preparing drawings and specifications, asking contractors to price the same scope, comparing offers, clarifying exclusions, checking consistency, monitoring progress and helping the client make informed decisions. The objective is to avoid comparing vague promises and to create a clearer basis for cost control.

No professional can honestly guarantee the final construction cost before the design is defined, the scope is described and contractors have priced comparable documents. What an architect can do is help create a realistic budget, reduce ambiguity, prepare clearer tender information, review quotations, monitor changes and keep decisions documented.

It depends on property condition, scope, permits, constraints, consultant input, municipal timings, contractor availability, client decisions and site discoveries. A small internal renovation and a constrained rural reconstruction are completely different projects. A serious timeline should be given as a reasoned programme range, not as a generic promise.

Trust, experience and how to start

Yes. Max Strano is registered as an architect in Italy with the Order of Architects of Catania. This is important because the client is appointing a regulated professional who can work within the Italian architectural and planning system.

Yes. Max Strano is also a RIBA Chartered Architect in the United Kingdom and a certified Passivhaus designer. For international clients, this combines local Sicilian knowledge with a professional background that is easier to understand from an international perspective.

Max Strano has over 20 years of professional experience across Italy, Spain, the United Kingdom and Brazil. The work includes residential architecture, renovations, interiors, hospitality-related projects, project coordination and site experience. This mix of design, technical work and construction understanding is particularly useful in Sicily, where good architecture must be supported by feasibility, local knowledge and practical control.

Yes. Selected projects, professional background, publications, awards and client feedback should be linked from this FAQ. A portfolio is not only a visual gallery; it helps a client understand design quality, attention to detail, ability to work with constraints and experience across different contexts.

A contractor executes and prices the works; an architect works in the client’s interest to define the project, clarify scope, coordinate information, check quality and protect the coherence of the design. Good contractors are essential, but the client should not rely only on the party that also has a commercial interest in building the works.

Send the property location, listing link if available, photographs, floor plans, cadastral or planning documents, your intended use, approximate budget, timing, whether you have already bought the property and what kind of support you need. You do not need to have everything ready; the first step can also be a simple conversation to understand the correct next move.

Send a short description of the property or project through the contact form or WhatsApp. If you have documents, drawings, photographs or a listing, send them too. The first objective is not to design immediately, but to understand where you are in the process, what must be checked, and which professional step makes sense next.

WhatsApp
Bureau69 Architects | Max Strano Architect
Panoramica privacy

This Application collects some Personal Data from its Users.

This document can be printed for reference by using the print command in the settings of any browser.

Owner and Data Controller

Massimiliano Strano Architetto | Via Mario Sangiorni 58 – 95127 Catania – Italia

Owner contact email: bureau@bureau69.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Usage Data; User ID; device information; language; country; crash data; email address; phone number; Data communicated while using the service; Trackers; first name; last name; app information; date of birth; device logs; gender; username; VAT Number; company name; profession; physical address; fax number; state; county; ZIP/Postal code; various types of Data; city; Tax ID; field of activity; number of employees; website; metro area; IP address; browser information; time zone; billing address; shipping address; payment info; data relating to the point of sale; in-app purchases; invoicing information; product interaction; purchase history; customer support; order ID; browsing history; interaction events; custom events; user content; contents of the email or message; profile picture; account log-in; login history; primary account information; date of the message; answers to questions; time the message was sent; sender of the message; contact info; geographic position; password; screenshots; workplace.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Beta Testing, Contacting the User, Managing support and contact requests, Advertising, Building and running this Application, Analytics, Displaying content from external platforms and Tag Management.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Advertising

    This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Application. For more information, please check the privacy policies of the relevant services. Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

    WhatsApp Business direct marketing (Meta Platforms Ireland Limited)

    This Application may send WhatsApp messages to the User for the purpose of direct marketing. Users may in most cases opt out of receiving direct marketing messages by tapping the opt out of marketing messages button in the chat.

    Personal Data processed: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content.

    Place of processing: Ireland – Privacy Policy.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

    Google Analytics (Universal Analytics)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

    In order to understand Google’s use of Data, consult their partner policy and their Business Data page.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out; Ireland – Privacy PolicyOpt Out.

    Google Analytics (Universal Analytics) with anonymised IP

    Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. This integration of Google Analytics anonymises your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

    In order to understand Google’s use of Data, consult Google’s partner policy.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out; Ireland – Privacy PolicyOpt Out.

  • Beta Testing

    This type of service makes it possible to manage User access to this Application, or parts of it, for the purpose of testing a certain feature or the entire Application. The service provider may automatically collect data related to crashes and statistics related to the User’s use of this Application in a personally identifiable form.

    App Center – Beta Testing (Microsoft Corporation)

    App Center – Beta Testing is a beta testing service provided by Microsoft Corporation. This Application may also send push notifications to the User.

    Personal Data processed: country; crash data; Data communicated while using the service; device information; email address; first name; language; last name; phone number; Trackers; Usage Data; User ID.

    Place of processing: United States – Privacy Policy.

    Beta by Crashlytics

    Beta by Crashlytics is a beta testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

    Personal Data processed: app information; country; Data communicated while using the service; date of birth; device information; device logs; email address; first name; gender; last name; phone number; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Google Play Beta Testing

    Google Play Beta Testing is a beta testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

    Personal Data processed: country; Data communicated while using the service; date of birth; device information; device logs; email address; first name; gender; last name; phone number; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    HockeyApp (Microsoft Corporation)

    HockeyApp is a beta testing service provided by Microsoft Corporation.

    Personal Data processed: app information; country; Data communicated while using the service; date of birth; device information; device logs; email address; first name; last name; phone number; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    TestFlight (Apple Inc.)

    TestFlight is a beta testing service provided by Apple Inc.

    Personal Data processed: app information; country; Data communicated while using the service; date of birth; device information; device logs; email address; first name; gender; last name; phone number; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Building and running this Application

    Key components of this Application are built and run directly by the Owner by making use of the software listed below.

    WordPress (self-hosted) (this Application)

    This Application is built and run by the Owner via a CMS software (Content Management System) called WordPress.

    Personal Data processed: billing address; city; company name; contact info; country; Data communicated while using the service; date of birth; device information; email address; first name; gender; geographic position; language; last name; password; payment info; phone number; physical address; profession; purchase history; screenshots; shipping address; Usage Data; username; VAT Number; workplace; ZIP/Postal code.

  • Contacting the User

    Contact form (this Application)

    By filling in the contact form with their Data, the User authorises this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data processed: city; company name; country; county; date of birth; email address; fax number; field of activity; first name; gender; last name; number of employees; phone number; physical address; profession; state; Tax ID; Trackers; Usage Data; User ID; various types of Data; VAT Number; website; ZIP/Postal code.

    Mailing list or newsletter (this Application)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

    Personal Data processed: city; company name; country; county; date of birth; email address; first name; gender; last name; phone number; physical address; profession; state; Trackers; Usage Data; website; ZIP/Postal code.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Fonts

    Google Fonts is a typeface visualisation service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Google Maps widget

    Google Maps is a maps visualisation service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

  • Managing support and contact requests

    This type of service allows this Application to manage support and contact requests received via email or by other means, such as the contact form. The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

    WhatsApp Business customer support

    WhatsApp Business customer support is a customer support service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing.

    Personal Data processed: account log-in; app information; billing address; browser information; browsing history; city; contents of the email or message; county; custom events; customer support; Data communicated while using the service; data relating to the point of sale; date of the message; device information; in-app purchases; interaction events; invoicing information; IP address; last name; login history; metro area; order ID; payment info; primary account information; product interaction; profile picture; purchase history; shipping address; time zone; Usage Data; user content; ZIP/Postal code.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

  • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralised fashion. This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

    Google Tag Manager

    Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

    In order to understand Google’s use of Data, consult their partner policy and their Business Data page.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

This Application uses Trackers. To learn more, Users may consult the Cookie Policy.

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy policy relates solely to this Application, if not stated otherwise within this document.